01Contact us
For any questions, feedback, or account issues, reach us by email:
We usually reply within 2 business days.
02FAQ
How does scanning work?
Trendnable supports two scan modes. Barcode scan reads the UPC or EAN barcode on the item's packaging and looks it up instantly. Visual Scan lets you point your camera at the front of a figure, card, or box and uses AI to identify it. Free accounts get one Visual Scan per day; Premium accounts get unlimited scans.
Why does an item show "not enough history yet"?
Some items are newly added to the catalog or have very few active listings. Price history builds over time as the item is tracked across marketplace data. Check back in a few days and the chart will populate as more data arrives.
How do I add or remove items in my Collection?
To add an item, tap "Add to Collection" on any item's detail page. Enter the quantity and what you paid. To remove an item, open your Collection tab, swipe left on the item, and tap Remove. Changes are saved to your account and sync across reinstalls once you are signed in.
What are Sparks and how do I earn them?
Sparks are Trendnable's reward currency, available on free accounts. You earn Sparks by sharing prices during a scan. When scanning an item, enter the PPG price or retail price you know and submit it. Sparks can be redeemed for rewards including free exports, temporary watchlist slots, and eventually a free month of Premium. The full rewards ladder is visible in Settings.
Where do prices come from?
Prices are sourced from live marketplace listings, primarily eBay sold and active listings, updated daily. Prices shown in the app are for informational purposes only and do not constitute financial or investment advice. Market values fluctuate and past prices are not a guarantee of future value.
03Subscription & billing
Pricing
- Monthly — $1.99 per month
- Annual — $14.99 per year
Subscriptions are billed through your Apple ID and renew automatically unless cancelled at least 24 hours before the end of the current period.
How to manage or cancel your subscription
You can view, manage, or cancel your Trendnable subscription at any time through your Apple ID account settings:
Note: Deleting the app does not cancel your subscription. You must cancel through your Apple ID settings to stop being charged.
Refunds
Trendnable does not issue refunds directly. Refund requests are handled by Apple. You can request a refund at reportaproblem.apple.com.
04Legal
Trendnable is built by Core Apps LLC.